Museum Software to Improve the Guest Journey
Centaman empowers museums to improve the guest journey and streamline access control so staff can spend more time focusing on preserving history, protecting artifacts, and sharing knowledge with visitors. Our museum software was designed with all the tools museums need to manage admissions, memberships, events, and education programs, opening up a world of discovery to your community.
With Centaman, you’ll modernize and unify your operations on one easy-to-use platform that combines museum ticketing software, memberships, point of sale (POS), reporting, and much more. In addition, our museum management software allows you to curate and create more fulfilling experiences for visitors and members while staying true to your mission and values.
Museum Software Solutions
Ticketing System
Customers can purchase tickets through a mobile device, online store, kiosks, or on-site museum POS with a consistent interface. Our flexible museum ticketing software also allows you to customize offers like variable pricing for guests from underserved communities or custom offers like free tickets for museum members.
Customer Engagement
Customers can interact with your brand online, at the kiosk, or through their mobile phones. Send personalized emails to remind visitors about new exhibits, membership benefits, gift shops, and restaurant promotions. Our user-friendly solutions offer a seamless customer experience across all platforms.
Memberships & CRM
Members help keep your museum thriving. Our solutions ensure a seamless member experience to entice them to visit more frequently. Manage discounts that can be redeemed and tracked at all applicable POS locations. Also, use our built-in CRM and marketing tools to personalize emails based on members’ interests and passions.
Food & Beverage POS
Easily sell food and beverages with our built-in museum POS solution. Customers can grab a quick bite between exhibits with mobile ordering and self-service kiosks. Or, our table-service features like waiter stations, tip management, kitchen display systems, and kitchen printers ensure restaurant operations run smoothly.
Retail POS
Ensure your guests leave the museum with a souvenir to help them remember their visit with our museum Retail POS. Handle your purchase orders, delivery dockets, and vendor management tasks, including multi-store setup for multiple gift shops or stands, transfers, and stocktakes. Create automatic discounts or promotions segmented by item or for members only.
Access Control
Gain real-time access control across your operation, from admission tickets and employee ID cards to memberships. Innovative RFID-enabled technology allows guests and workers to quickly scan wristbands, e-tickets, and mobile devices, so guests can quickly enter and dive right into the museum experience.
Reporting & BI
Industry-leading reporting with easy-to-navigate dashboards. Generate reports and gain insights that improve visitor experience, leading to better attendance and increased membership sales and renewals. Gain a deeper understanding of your most popular exhibits and create promotions around them. Automate hundreds of
stock reports and customize them based on your needs.
API & Integrations
Extend your solution by offering a complete set of features to meet your needs, including access to our API for out-of-the-box integrations, such as dynamic pricing. Our solutions have the flexibility your museum needs to create your own website, offer a custom checkout experience, or add a specific integration.
Benefits of Museum Management Software
Swiftly Manage Groups
Swiftly Manage Groups
Seamlessly handle large groups with online and timed museum ticketing software to better control your guests’ arrival
Boost Membership Sales
Boost Membership Sales
Offer member discounts on retail, food, and beverage sales along with unique member-only experiences
Create More Return Customers
Create More Return Customers
Gain deeper insights into customer preferences with reporting and marketing to help personalize your outreach and offers
Streamline Event Management
Streamline Event Management
Manage special events and educational programs with the ability to invoice organizations, provide waivers, and gather specialty information such as shirt size or lunch selections
Increase Donations
Increase Donations
Implement donation campaigns and ensure you always meet your goals with automatic pop-up donations available on-site or online
Flexible Payment Options
Flexible Payment Options
Accept credit, debit, gift cards, or cashless payments so guests have the option to pay how they want
All-In-One Museum Software
Our all-in-one museum management software is designed to handle operations with your guest experience top of mind. Say goodbye to data silos and tired strategies that won’t help scale your operation. By implementing our solutions, everything is in one system:
- Museum Ticketing System
- Access Control
- Self Serve Kiosks
- Integrated CRM
- Memberships
- Group Sales, Education Programs, and Reservations
- Webstore
- Cashless Payments
- Reporting and Business Intelligence
- API Integrations
- Retail, Food, and Beverage POS
- On-site and Hosted Solutions
- And So Much More!